Ooh La La Medi Spa performs services only as a compliment to traditional medical practices. We do not diagnose or cure diseases, and in no case should these services replace medical care. Our services are intended to be an aid for relaxation and general health and well-being.
Clients are required to inform us of all known medical conditions and update our staff on any changes in mental or physical health. Management reserves the right to deny any client who may have contraindications or terminate any service in which the professional code of ethics is not honored by the client.
Our massage services are scheduled so that the amount of time listed in the menu is the actual "hands-on" time of the therapist. In essence, if you pay for 60 minutes, you receive a 60 minute treatment.
Your complete satisfaction in our main goal. If you are not absolutely pleased with your experience at Ooh La La Medi Spa, please speak with a member of our management and we will gladly assist you.
If you are unable to keep an appointment and must reschedule, please give 24 hours notice. We reserve the right to charge "no-shows" and late cancellations a $25 fee. If you are more than 15 minutes late for your appointment, you may be asked to reschedule or shorten your appointment while still paying the full amount of the original scheduled service.
Please arrive 10 minutes early for massages to fill out required paperwork and ensure our staff proper time to get informed before beginning your service.
Gratuities are not included in the prices listed. Our staff works very hard to give you the absolute best service possible and tips are greatly appreciated, but are not in any way required. They can be given in cash, check, or added to credit card payments. Envelopes are available at the Reception Desk for your convenience.
Children are welcome to receive services at Ooh La La Medi Spa, however, there is no special pricing for children. We are also not equipped to monitor children while their parent/guardian receives services, so please make other arrangements for your child when your appointment is scheduled. Anyone under the age of 17 receiving massage services must have parental consent in the form of a signature, and be accompanied to the Spa by an adult.
Smoking is not permitted in or around Ooh La La Medi Spa.
Out of respect for those around you, please keep voices down and turn off or silence cell phones and electronic devices while inside Ooh La La Medi Spa.
We are wheelchair accessible and equipped to provide service for most therapies to those who may have a disability. Please inform a staff member if you need any assistance and we will do our best to accommodate you.